Payment, Delivery & Returns

Payment Options

Pay with PayPal or by Credit or Debit Card

We use PayPal as one of the world’s most popular secure online payment partners. If you don’t have a PayPal account, and would like to pay by Credit or Debit Card, then that’s no problem… proceed to PayPal and simply click on the “Pay with a debit or credit card” option.

Pay on Collection

If you opt to collect your order from our premises in Peterlee, County Durham, you will be given the choice to pay on collection. We can accept cash and cards. Orders cannot be taken away until payment is made in full.

Delivery Options

Courier Delivery: £9.95

Large items, such as exhaust systems, will be delivered by a courier partner. Some items are sent from our Peterlee premises, whilst others are despatched direct from the supplier. Please allow up to 5 working days for delivery.

Local Collection: Free

We are based at Pease Road, Peterlee Business Park in County Durham. If you opt to collect your order in person, we will send you an email to let you know when it will be ready.

Returns, Replacements and Refunds

No Quibble Guarantee

If you change your mind or decide that you don’t like the product you’ve received, please contact us as within 7 days to let us know. You can return items to us, unused and in its original condition including any outer packaging, and we will be happy to offer you a full refund (excluding any original delivery charges). Please ensure that you use sufficient packaging to return items to us to avoid them being damaged in transit.

Missing and Damaged Items

You have the right to refuse to accept delivery of damaged goods. If an item does arrive damaged, please contact us on the day it is received and we will be happy to help.

If your order has not arrived within 5 working days of it being dispatched, please contact us and we will track your order and, if it is deemed to be missing, we will arrange a replacement.

Please note that replacements are subject to stock availability. Many pre-owned items are one-offs and cannot be replaced.